Warranty Policy

Company Name: RZ OUTDOORS INC.

Doing Business as: BELL RANGERS.

Company Registration Number: 93-4871138

EIN: 33-2436226

Address: 600 Riverwalk Parkway Ste 100, Tonawanda, New York 14150, United States

Phone Number: +1 716 774 2700

Mail: web@bellrangers.com

Business Hours: 9 AM - 6 PM, (Mon-Fri), (GMT-05:00) Eastern Standard Time (New York)

Warranty Coverage

BELL RANGERS provides a limited warranty of 30 days from the date of delivery on all apparel and blank products purchased directly from retail.milltex.co.

This warranty covers:

Manufacturing defects (e.g., faulty stitching, defective seams, incorrect labeling)
Material defects (e.g., fabric flaws, premature tearing not caused by misuse)
Fulfillment errors (e.g., wrong size, color, or item shipped)

If your product is found to be defective under this warranty, we will provide a replacement or refund at no additional cost.

Warranty Exclusions

This warranty does not cover:

Normal wear and tear (fading, shrinking, pilling, or general deterioration from use/washing)
Damage caused by improper washing, drying, or care (always follow care label instructions)
Damage from misuse, accidents, or alterations by the customer
Products purchased from third-party sellers or unauthorized resellers
Clearance, final-sale, or customized/personalized items

Duration of Warranty

The warranty is valid for 30 days from the date of delivery.
Claims submitted after this period will not be accepted.

How to File a Warranty Claim

Contact Us: Email web@bellrangers.com with your order number, product details, and a description of the issue.
Provide Evidence: Include clear photos or videos showing the defect.
Evaluation: Our quality control team will review the claim within 3–5 business days.
Resolution:

- If the claim is approved, we will ship a replacement item at no cost or issue a refund to your original payment method within 10 business days.
- If the claim is denied (e.g., due to exclusions), we will inform you with a clear explanation.

Shipping Costs for Warranty Claims

For valid warranty claims, BELL RANGERS covers all shipping costs for replacements or returns.
For invalid claims or items outside warranty coverage, shipping costs are the customer’s responsibility.

Limitation of Liability

BELL RANGERS liability under this warranty is strictly limited to the repair, replacement, or refund of the defective product.
We are not responsible for indirect or consequential damages, such as loss of use, inconvenience, or commercial loss.

Contact Information

For warranty claims or questions, please contact us: