Shipping policy

Company Name: RZ OUTDOORS INC.

Doing Business as: BELL RANGERS.

Company Registration Number: 93-4871138

EIN: 33-2436226

Address: 600 Riverwalk Parkway Ste 100, Tonawanda, New York 14150, United States

Phone Number: +1 716 774 2700

Mail: web@bellrangers.com

Business Hours: 9 AM - 6 PM, (Mon-Fri), (GMT-05:00) Eastern Standard Time (New York)

Selling Countries

We currently sell and ship products within the United States.

Prices, Taxes & Currency

All prices displayed on our website are exclusive of applicable taxes.
Any sales tax, duties, or VAT (where applicable) will be calculated and displayed at checkout before final payment.
All orders are processed in USD (United States Dollar).

Shipping From

USA Orders: Shipped from our warehouse at 600 Riverwalk Parkway Ste 100, Tonawanda, New York 14150, USA.

Handling Time (Order Processing)

Orders are processed within 1–2 business days (Mon–Fri) after order confirmation and payment.
Orders placed after the cut-off time 4 PM, (Mon-Fri), (GMT-05:00) Eastern Standard Time (New York), weekends, or public holidays will be processed the next business day.

Shipping Methods, Costs & Delivery Time

United States

Method: Standard Ground Shipping (via UPS, FedEx, USPS, or equivalent)
Cost: Free shipping on all orders
Processing Time: 1–2 business days (Mon–Fri)
Transit/Delivery Time: 3–4 business days (Mon–Fri)
UPS 2nd Day Air®: 2 business days (Mon–Fri)

Order Cut-off Time

Orders placed before 4 PM, (Mon-Fri), (GMT-05:00) Eastern Standard Time (New York) will be processed the same day.
Orders placed after 4 PM, (Mon-Fri), (GMT-05:00) Eastern Standard Time (New York) will be processed on the next business day.

Delivery Terms & Carriers

We partner with reliable carriers such as UPS, FedEx, USPS (for USA orders).
Delivery times are estimates and may vary depending on weather conditions, courier delays, or unforeseen circumstances.

Change of Address Policy

If you need to change your delivery address after placing an order, please contact us at web@bellrangers.com within 12 hours of order placement.
Once the order has been shipped, address changes are no longer possible.

Order Cancellation

Orders can be cancelled before they are processed or shipped.
If your order has already been processed, cancellation will not be possible, and you may need to request a return once delivered.
To request a cancellation, contact us immediately at web@bellrangers.com or call our support line.

Damaged or Lost Parcels

If your order arrives damaged, please report it to us within 48 hours of delivery with photo evidence.
If your order is lost in transit, we will coordinate with the carrier to investigate and either issue a replacement or refund.
BELL RANGERS is not responsible for delays caused by couriers, customs (if applicable), or incorrect addresses provided by the customer.

Failed Deliveries / Wrong Address Disclaimer

Customers are responsible for providing accurate shipping details.
If a parcel is returned to us due to an incorrect or incomplete address, additional re-shipping charges may apply.
We do not ship to P.O. Boxes, APO, or FPO addresses.

Tracking Your Order

Once your order has shipped, you will receive an email confirmation with tracking details.
You can track your shipment directly through the carrier’s website using the tracking number provided.

Contact Information